Privacy Policy

When you register with Imperial Matrimonial or use our services, we may collect information that helps us create and manage your matrimonial profile. This may include:

• Name and date of birth
• Gender
• Contact details such as phone number and email address
• Location, city, country and preferred location
• Educational qualifications
• Profession, designation and business information
• Family and lifestyle information
• Community, religion, caste or other matrimonial preferences where voluntarily provided
• Marital status
• Partner preferences
• Photographs and profile information
• Information provided during communication with our matchmaking team
• Payment and subscription-related information
• Technical information relating to your use of our website

We only request information that is relevant to providing and improving our matrimonial and matchmaking services.

A matrimonial profile can contain personal information that you voluntarily provide so that other registered members or our matchmaking team can understand your preferences and background.

Before adding information to your profile, please consider whether you are comfortable sharing it with potential matches.

You should never publish highly sensitive information such as passwords, banking PINs, credit/debit card passwords, government login credentials or other confidential financial information in your matrimonial profile.

Imperial Matrimonial may use your information for purposes including:

• Creating and managing your matrimonial profile
• Providing personalized matchmaking services
• Identifying potentially compatible profiles
• Communicating with you regarding suitable matches
• Responding to enquiries and customer support requests
• Processing subscriptions and payments
• Improving our website and matchmaking experience
• Verifying profiles and information where applicable
• Preventing fraudulent, abusive or unauthorized activities
• Sending service-related communications
• Sharing relevant matrimonial recommendations based on your preferences
• Improving our products, services and customer experience

Our objective is to use your information to make the matchmaking process more relevant, secure and meaningful.

Information displayed on your matrimonial profile may be visible to other members or prospective matches depending on your profile settings and the services you use.

Certain information may also be shared by our matchmaking team with prospective matches when it is relevant to the matchmaking process and permitted under your service arrangement.

We encourage members to share personal information thoughtfully and to communicate through appropriate channels until they are comfortable with a prospective match.

Photographs and other content uploaded to your profile may be displayed to eligible members or prospective matches according to the visibility settings and services applicable to your account.

You are responsible for ensuring that photographs and information uploaded by you are accurate and that you have the necessary rights to use them.

Imperial Matrimonial may remove content that violates our terms, appears misleading, is inappropriate, or may compromise the safety of our members.

Imperial Matrimonial may undertake verification procedures to improve the reliability and safety of matrimonial profiles.

Verification may involve reviewing information or documents voluntarily submitted by members or using appropriate verification methods.

However, verification should not be interpreted as a guarantee of a person's character, background, financial position, employment, intentions or future conduct.

Members should independently satisfy themselves about any prospective match before making personal, financial or marital commitments.

We may contact you through phone calls, email, SMS, WhatsApp or other communication channels that you have provided for purposes such as:

• Account-related notifications
• Match recommendations
• Service updates
• Customer support
• Subscription or payment information
• Profile-related communication
• Important changes to our services

Where applicable, you may have options to manage promotional communications.

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences and enhance the user experience.

Cookies may help us understand how visitors use different sections of our website and help us improve website performance.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

We may use trusted third-party service providers for functions such as:

• Payment processing
• Website hosting
• Analytics
• Communication
• Security
• Technical support
• Marketing and advertising

Such providers may process information only as necessary to provide their services and subject to applicable contractual or legal requirements. Imperial Matrimonial does not sell your personal information simply for the purpose of allowing unrelated third parties to market products or services to you.

Payments made through our website may be processed through third-party payment service providers.

Imperial Matrimonial generally does not require or intend to store complete card numbers, CVV numbers, banking passwords or payment authentication credentials on its own systems.

Payment information is handled according to the policies and security practices of the applicable payment service provider.

We take reasonable administrative, technical and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no online system can be guaranteed to be completely secure. Members should therefore take appropriate precautions when sharing information online.

Never share your password, OTP, banking credentials or other authentication information with another person.

You are responsible for maintaining the confidentiality of your account credentials and for the accuracy of the information you provide.

If you believe that someone has accessed your account without authorization, please contact Imperial Matrimonial as soon as possible.

Our matrimonial services are intended for adults who are legally eligible to use matrimonial services.

We do not knowingly seek to create matrimonial accounts for children or individuals who are not legally eligible to use such services.

We retain information for as long as reasonably necessary to provide our services, maintain account records, meet legal or regulatory obligations, resolve disputes, enforce our agreements, and protect our legitimate interests.

When information is no longer required, it may be deleted, anonymized or securely disposed of, subject to applicable legal requirements.

Depending on the services available to you, you may contact us regarding:

• Updating incorrect profile information
• Modifying profile details
• Changing profile visibility
• Requesting account-related assistance
• Asking questions about the information associated with your account
• Closing your matrimonial account

Some information may need to be retained where required by law or for legitimate business and security purposes.

Our website may contain links to third-party websites or services.

Imperial Matrimonial is not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

Imperial Matrimonial may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.

The updated version will be published on this page with the revised date. We encourage users to review this page periodically.